Lettings

At South Wales Estates, we pride ourselves on giving only the highest levels of customer service. That’s why we’ve developed our unique Expert Property Management Service.

Expert Property Management Service

With three levels of professional service to choose from:

• Standard
• Premier
• Comprehensive

That’s right; we’ve listened carefully to our customers and have developed three different service levels to meet your needs:

1. The Standard Service

Designed to find the ideal tenant and tailored to the landlord who prefers to look after the day-to-day activities of the tenancy, such as collecting rent, chasing arrears and general maintenance.

We will:

• Pro - actively market your property to prospective tenants
• Erect one of our distinctive ‘To Let’ boards ¬ to promote your property
• Carry out stringent referencing and financial checks
• Provide tenancy agreements and relevant notices to protect your legal rights
• Notify relevant authorities and utility suppliers of the change of occupancy
• Renew the tenancy agreement for a new term if appropriate
• Offer optional services including a professional inventory and tenant checkout service

2. The Premier Service

Ideal if you wish to be involved in the day-to-day management and maintenance of your property but without the worry of having to collect rent. This service contract includes all the benefits of The Standard Service detailed above.

In addition, we will:

• Collect the rent each month on your behalf via standing order mandate set up at the start of each tenancy
• Provide regular statements so that you know exactly what rent has been collected and when
• Prepare an inventory of your property’s contents and condition
• Visit the property and meet the tenant at the end of the letting period

3. The Comprehensive Service

Gives the maximum level of service allowing you, the landlord, the minimum of involvement in the routine management and maintenance of the property. We’ll manage the letting of your property from beginning to end and keep you informed every step of the way. Eliminating the hassle and worry.

This service is ideal if you’re unable, for whatever reason, to have a hands-on involvement in the day-to-day running of your property. This service contract includes all the benefits of The Premier Service detailed above.

In addition, we will:

• Organise any necessary repair work, using our panel of approved contractors
• Our experienced Property Management Co-ordinators will visit the property at an agreed time and date to check the tenant out of the property and assess any damage and unreasonable wear and tear once they are ready to leave or you require your property back
• Process the tenant’s security deposit upon satisfactory settlement of any damage and unreasonable wear and tear.

The relationship between lettings agent and client can last for many years. So it’s vital that you make the right decision, first time.

Choose South Wales Estates and you’re assured of first-class service and, of course, a regular, reliable income.

So whether you’re letting your property due to job relocation, a move abroad, as an investment or for any other reason, South Wales Estates can help.